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  • the address: Riyadh, Saudi Arabia.
  • Electronic papyrus: info@radi.sa
  • Phone: 0505050505

Towards sustainable satisfaction...

We create a unique customer journey that starts with engagement and ends with loyalty.

At Radi, we believe that every impression is a step towards improving the experience. We use precise tools to transform feedback into opportunities for development, contributing to building stronger relationships and better performance.

Who we are

Your partners in building an integrated customer experience,
We seek a deeper understanding and continuous development of your projects.

"Radi" is an innovative Saudi project that aims to improve the customer and employee experience in various projects, products and services. We believe that understanding customer and employee impressions is the first step towards success and excellence. Through accurate and professional tools, we analyze customer experiences and all related processes to identify strengths and weaknesses, which contributes to improving the customer journey and developing overall performance.

Vision

To be the ideal partner for all public and private business sectors in the Kingdom of Saudi Arabia to improve the experience of their customers and employees, by providing innovative tools and strategies to achieve continuous growth and sustainable satisfaction.

Message

We are committed to providing comprehensive and accurate solutions to measure and analyze customer and employee impressions and study all related processes, with the aim of improving performance, increasing customer loyalty, promoting a positive work environment, and achieving quality and continuous growth.

Why Radi?

Improve customer experience

We strive to improve customer satisfaction by analyzing every touchpoint and identifying areas for improvement.

Boost customer loyalty

We build long-term relationships with your customers by improving all aspects of their journey, increasing their loyalty and trust in your business.

Accurate and comprehensive reports

We provide in-depth analytical reports that help you understand current performance and identify areas that need improvement or development.

Support strategic decisions

We provide you with the data and insights you need to make informed decisions based on a thorough understanding of customer and employee needs and expectations.

Services

Customer Experience Analysis

We provide you with a comprehensive analysis of customer impressions through accurate tools, helping you understand their expectations and identify areas for improvement.

Employee and customer satisfaction surveys

We design and implement customized surveys to measure employee satisfaction, which contributes to improving the work environment and enhancing productivity.

Project Performance Reports

We provide detailed reports on the performance of your projects, enabling you to identify strengths and weaknesses and make informed decisions.

Performance improvement consulting

We provide specialized consulting to help you improve the overall performance of your projects and services, based on accurate data analysis.

Customer Journey Development and Training

We work with you to design and improve every point of customer interaction to ensure a superior and integrated experience that enhances customer satisfaction.

Measuring customer loyalty and retention

We help you understand customer loyalty levels through innovative analytical tools, and provide strategies to increase customer retention and strengthen their relationship with your business.

Simple statistics about us

Precision tools

We rely on the latest technologies in collecting and analyzing data to ensure accurate and reliable results.

Deep understanding of the market

We have extensive experience in the Saudi market which enables us to better understand customer needs and expectations.

Detailed reports

We provide comprehensive analytical reports that highlight different aspects of the customer experience.

Continuous support

We are committed to providing ongoing support to our clients to help them achieve their goals.

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Project analyzed

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accurate impression

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Detailed reports

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Clients Recommend Us

The future is bright
For those who believe in hard work and innovation.

His Royal Highness Prince Mohammed bin Salman,
Crown Prince and Prime Minister of the Kingdom of Saudi Arabia

Book a meeting for a quote

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Basic Package

Suitable for: Small and medium-sized businesses looking for a basic understanding of customer and employee impressions.

1500 SAR

  • Basic customer experience analysis.
  • Basic employee satisfaction surveys.
  • Monthly performance report including strengths and weaknesses.
  • Short consultations to improve performance
  • Technical support via email.

Excellence Package

Suitable for: Medium to large companies that want to comprehensively improve the customer and employee experience.

2500 SAR

  • Comprehensive analysis of customer experience with detailed reports.
  • Advanced surveys to measure employee satisfaction and analyze the work environment.
  • Detailed performance reports every two weeks.
  • Customized consulting to improve performance
  • Continuous technical support via phone and email.
  • Develop a plan to improve the customer journey.

Leadership Package

Suitable for: Large companies and organizations that seek leadership in customer experience and work environment and need customized and integrated solutions.

3500 SAR

  • Integrated and advanced analysis of customer experience using the latest analytical tools.
  • Customized, in-depth employee satisfaction surveys with detailed recommendations.
  • Weekly and monthly performance reports with strategic insights.
  • Ongoing strategic consultations (four sessions per month).
  • 24/7 technical support.
  • Comprehensive development and personalization of the customer and employee journey.
  • Training workshops for the staff to enhance the customer experience.

Partners of Success

Email

info@radi.sa

phone number

966505050505+

Main Title

Riyadh, Saudi Arabia

working hours

From Sunday to Thursday
From 10 am to 6 pm

Email

info@radi.sa

phone number

966505050505+

Main Title

Riyadh, Saudi Arabia

working hours

From Sunday to Thursday
From 10 am to 6 pm

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